Is the credit card information I give you secure?
All orders are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
When will my order ship?
All inventory items which are listed as "In-stock" on the item page will ship same business day if the order is placed before 3:00 P.M. EST. Inventory orders placed after 3 P.M. EST will ship the following business day. Items embroidered and printed on demand will ship in 2 to 5 business days.
How is shipping calculated?
Shipping is calculated based on weight and zone. We do not bury the cost of shipping in the merchandise price. Some orders with multiple items may require multiple shipments. You can see how many shipments are on your order on the Shipping Method selection page.
I am unable to complete the checkout process online. Is there a number I can call?
Please complete your order online if possible as this is the most secure way to place an order. If you are still having trouble, please call 888.802.8219 Monday through Friday 8:00 A.M. EST to 5:00 P.M. EST.